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Secondary trauma hits attorneys hard; here’s how to navigate it.

Jodi Ritter, a partner at Coffey Modica, shared her personal story from working in the King’s County DA’s office and how she came to pivot her career, finding new opportunities at Coffey Modica.
Danielle Braff | August 12, 2025

Eighty stab wounds and a severe disfigurement convinced Jodi Ritter to rethink her career as an assistant district attorney in Kings County in Brooklyn, New York City. Ritter prosecuted a case in the early 2000s, promising her client a spot in the Witness Protection Program in exchange for her testimony against her abusive husband. But her husband tapped the woman’s phone and learned of the plan.

“He locked her and the kids in the basement and stabbed her about 80 times in her face and neck in front of the kids but didn’t kill her,” Ritter says.

The woman wore a scarf over her face to hide her disfigurement, and when she popped into Ritter’s office, it was a constant reminder of how Ritter had failed her.

“I couldn’t sleep, couldn’t eat and got very sick,” Ritter says.

The stress led to a few rounds of diverticulitis (a gastrointestinal disease), and Ritter had surgery to remove her colon.

This was the final straw for the prosecutor, who realized that her secondary trauma could take her life. She left the district attorney’s office, eventually landing as a partner at Coffey Modica specializing in insurance defense litigation in Tarrytown, New York.

Ritter’s experience sheds light on a lesser-known but profound challenge within the legal profession: secondary trauma. For many attorneys and judges, the emotional toll of handling distressing cases can accumulate, creating lasting psychological impacts.

Balancing act

In a 2003 study of attorneys, mental health providers and social workers, researchers found that lawyers had the most frequent and severe symptoms of this secondary trauma. And a 2021 study examining 10 articles dealing with secondary trauma found that nine of the 10 reported elevated levels of secondary trauma in the legal profession.

“As a prosecutor, you’re supposed to be a strong woman, advocating for the victims,” Ritter says. “You don’t realize that you’re falling apart.”

The numbers alone paint a troubling picture, but personal stories reveal the extent of these struggles more vividly. For David Lever, the founding partner with Lever & Ecker in New York City, a case in 2004 brought him to a breaking point.

The case revolved around a grandmother and her 4-year-old grandson who sustained life-threatening injuries after they were hit by a driver who stole a car and was fleeing from the police.

The grandmother had multiple surgeries, including a leg amputation, and her grandson sustained a coma and a fractured skull with disfiguring facial lacerations.

In addition to the catastrophic injuries, Lever also had to deal with serious challenges trying to prove liability against a police department when there was no proof of physical contact between the police car and the stolen vehicle.

The case was taking such a toll on Lever that his wife ultimately intervened.

“While she was extremely proud of me for my dedication and commitment to represent this family as best I could, she said I needed to find a way to separate our personal life from this family’s ordeal, so that I could maintain my personal well-being, focus on my own family, and recognize how fortunate we were to have a healthy family of our own,” he says.

Despite the personal sacrifices involved, many attorneys strive to balance the intense demands of their profession with their family lives—a challenge that Lever knows all too well.

Lever made a commitment to himself and his family, devoting his home time to being present.

“If I was unable to do this, then I would need to decide if being a lawyer was worth it,” he says.

Compounding the trauma

It’s not just a single case that strains most lawyers, however. As Emily Lewis, a criminal justice program managing attorney with the Animal Legal Defense Fund in Portland, Oregon, explains, the accumulation of trauma across multiple cases can be especially damaging.

“It is layering of the secondary trauma from each individual case that has the biggest potential to negatively impact my mental health on a day-to-day basis,” Lewis says.

Not surprisingly, a nationwide study of 13,000 lawyers in 2023 found that 28% experienced depression, 19% reported anxiety, 21% had alcohol use problems, and 11% had problems with drug use.

Mercedes Diego, a partner with Cohn Lifland Pearlman Herrmann & Knopf in New Jersey, says she turned to family and colleagues in her law firm after dealing with an especially difficult case in the early 2000s.

Diego was preparing to start a family when she was defending a father whose parental rights were ultimately terminated because of drug addiction.

“Considering the strong ties between my parents and me, it was difficult for me to fathom that this father didn’t move heaven to do whatever was necessary to not lose his parental rights,” Diego says.

While talking about the case with a support system helped Diego, she says she ultimately shifted her practice, choosing less emotionally taxing cases.

“There’s something to be said for shifting your area of practice to one that doesn’t keep you up at night, conflicted between your obligation to your client and thinking about the other side,” Diego says. “I am much happier these days practicing commercial litigation and representing businesses in disputes.”

How to traverse the trauma

But even this type of work is stressful and can be emotionally draining.

Erin Gleason Alvarez, an arbitrator, a mediator and a negotiation consultant and the founder of Gleason Alvarez ADR in New York City, says she makes a plan to address the emotions that arise from her cases. Most of the time, that plan involves a deep breathing and meditation practice to help her handle the angry, frustrated, anxious and often-unhappy people who are seeking her help.

However, not all attorneys find respite in routines such as meditation. For Georgia lawyer M. Jared Easter, balancing his emotional well-being required physical outlets, as well. Easter decided to be an attorney because he is passionate about helping those in need.

But nothing could have prepared him for the emotional toll that these needs took on his mental health. In 2022, in Acworth, Georgia, a man was struck by a car while he was walking on a sidewalk. It was a minor impact, but the man fell backward and hit his head, resulting in a traumatic brain injury, Easter says. The man couldn’t remember his wife or his children, and he was unable to care for himself. Less than two years later, the man died.

“We had surveillance video of the incident, and it was so heartbreaking to see a man with so much pep in his step and a huge smile lose so much in an instant,” says Easter, a partner at Williams Elleby Howard & Easter in Georgia.

It took a lot of exercising and music making to clear his brain. He also extols the virtue of therapy.

“Therapy can be such a positive experience for attorneys struggling in our profession,” he says. “Sometimes I think people view therapy is something for weak people. But it’s just the opposite. It takes a strong person to be willing to look inward to help themselves.”

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How the restaurant, hospitality industries manage today’s risks

Jodi Ritter, a partner at Coffey Modica, provided her insights on common hospitality risks in a recent quote for Property Casualty 360.
Kristen Beckman| September 30, 2024

Hotels, motels, restaurants and resorts are subject to an array of perils and exposures including trips and falls, theft, alcohol-related accidents, natural disasters and cybersecurity breaches. With a multitude of people visiting and working at these properties daily, insurance is crucial, although it can be complex to navigate and represent a substantial business expense.

Like other sectors, hospitality is impacted by losses related to increased natural disasters, increased costs, a rise in litigation and the lingering impacts of COVID-19. Many insurance carriers have been evaluating their participation in the hospitality market, resulting in reduced capacity and double-digit rate increases.

“Hotels are subject to the same natural catastrophe perils as other classes of business but are often disproportionately impacted by such events due to their concentration in urban population centers and coastal areas,” says Dustin Ritch, a broker at World Insurance Associates who specializes in serving the hospitality industry on the East Coast. “Aside from natural catastrophes, water damage continues to prove a loss leader in the hotel industry due to both drain backups and bursts or accidental discharge of sprinkler systems (often when a guest hangs clothing on a sprinkler head in a room).”

Rising costs

Facing a slower expected travel environment this year, the hospitality industry is keen to manage risks and related insurance costs. In 2023, hotel insurance accounted for about 1.7% of total operating revenue, up from its long-run average of 1.2%, according to CBRE Hotels Research. Some factors driving the surge in commercial insurance premiums include the number and severity of losses due to hurricanes in Florida, fires in California and Hawaii, tornadoes in the Midwest, winter freezes in Texas, and convective storms across the country, says CBRE. Concurrently, the cost of fixing damages and replacing buildings has gone up and supply chain interruptions and lack of available labor continue to inflate construction-related costs and drive building values higher, which leads to increased premiums. Hotel size and capacity impact premiums, as does claims history and risk management practices.

“Unfortunately for U.S. hoteliers, the ability to control insurance costs is limited,” says CBRE. “On property, hotel owners can make physical ‘risk improvements’ such as flood gates and earthquake seismic shutoff valves. Owners also have the option to buy less insurance, or increase their deductible, to reduce their premiums.”

Common hospitality risks

Besides trips and falls, which are a prevalent risk across most commercial entities, one of the most obvious and common risks hotels and restaurants face is fire loss, says Jodi Ritter, a partner at New York-based law firm Coffey Modica LLP and former lead of the Sompo Global Risk Solutions program at Gallagher Bassett Services. Hotels and restaurants have strict guidelines for building and health code regulations, including fire suppression in the kitchen, hard-wired smoke detectors, sprinkler systems and fire extinguisher placements. Properly marked exits and evacuation plans to assist patrons and reduce risk of liability are also warranted, she says.

One area often overlooked in hotel coverage is pair and set coverage, noted Ritter. Since hotel furniture is coordinated and matching, if only a portion of their furniture is damaged, they may need to replace an entire set to maintain their décor.

Another common risk for hospitality is around swimming pools, she says.

“The presence of a swimming pool presents safety hazards for both patrons and staff,” says Ritter. “Lifeguards can be a good investment as they supervise and assist immediately if there is a problem. Either way, rules should be posted and some level of oversight provided in order to maintain a safe place.”

Employee theft also commonly presents a risk to the hospitality industry. This can include embezzlement as well as theft of the employer’s property, says Ritter. Communicating with employees is the first step in prevention, ensuring everyone knows what constitutes theft and fraud and that there is a zero tolerance for it. Having company oversight by managers and frequent third party audits is advisable and conducting background checks on new hires is also a relevant risk management tool, she says.

Emerging risks

One emerging legal risk unique to the hospitality sector is the increasing incidence of human trafficking in hotels resulting in lawsuits. Hotels can be held civilly and criminally liable for failing to prevent and report trafficking on their premises. Days Inn, for example, was ordered to pay a multi-million-dollar settlement to eight victims in a 2023 human trafficking case. Many policies now incorporate exclusions for human trafficking and other crimes as well as for weapons, says Ritch.

In addition, communicable disease exclusions have become a mainstay in the industry following the pandemic. “It can be found baked into virtually every commercial general liability policy at this point, particularly in the hospitality space,” says Ritch. Like many other commercial entities, hospitality also faces cyber issues, and protecting guests’ personal and financial information is mandatory, says Ritter. She also noted hotels face cyber risks related to guests using hotel Wi-Fi systems to work remotely. “Safe systems are imperative to prevent cyberattacks and data breaches,” she says.

Risk mitigation

Major types of hospitality insurance include commercial general liability insurance covering guest injuries and property damage; commercial property insurance to guard against disasters, fires and storms; commercial auto insurance for properties that provide shuttles or other transportation-related services; workers compensation insurance to cover employee injuries; equipment breakdown insurance; cyber liability insurance; dram shop insurance broadly covering liquor liability concerns; and innkeeper liability insurance.

Beyond proper insurance, proactive mitigation practices can help the hospitality industry reduce its exposures. Both Ritter and Ritch encouraged regular inspection and maintenance of properties and ensuring proper security is in place. Ritter also pointed to ensuring proper contracts are in place with third-party vendors: “If you’re a mall, a restaurant, an apartment complex and you have a cleaning company, you must have a contract with an indemnification clause that if the vendor does something negligently or omits to do something and somebody is injured as a result, then they have to provide defense and indemnification to the owner.”

Training is also key to mitigating risk in hospitality, especially because risk managers often aren’t present when incidents occur. Employees should be trained to proactively watch for potential dangers, keep guests safe during incidents, and collect information and properly fill out incident reports. The American Hotel and Lodging Association (AHLA) offers free training to employers and employees on how to recognize and respond to human trafficking through its No Room for Trafficking initiative.

Broker best practices

In the increasingly challenging hospitality insurance environment, experts say property owners and managers should start working with their broker up to 120 days before renewal and make sure the broker is aware of any recent improvements to the property. The hospitality industry is increasingly looking for and may benefit from customized coverage for unique risks. In addition, digital tools tend to appeal to hospitality insurance purchasers.

Coffey Modica Hires Two New Partners

Welcome Jodi Ritter and Maria D’Avanzo!

Coffey Modica has once again expanded its practice with the addition of two new Partners based out of the firm’s White Plains, New York headquarters.

Jodi Ritter brings 25 years of experience in handling insurance defense litigation matters to her role as Partner. Over the course of her career, Ritter has overseen complex claims and litigation strategies including excess and primary general commercial liability, motor vehicle, premises, negligent security, trucking and transportation, labor law and construction, products, and more.Prior to her position at Coffey Modica, Ritter commanded the development and launch of the Sompo Global Risk Solutions program at Gallagher Bassett Services. She grew the practice from dormancy to strength with over 150 adjusters, more than 10,000 claims and over 2,500 insureds. She also served as a partner, team leader and accomplished trial attorney at Wilson Elser, a leading insurance defense firm, for more than a decade.

Earlier in her career, as both a Special Narcotics Prosecutor/Assistant District Attorney at the Office of The Special Narcotics Prosecutor in New York, and as Assistant District Attorney at King County District Attorney’s Office in Brooklyn, Ms. Ritter maintained a 100 percent conviction rate.

Maria J. D’Avanzo joins Coffey Modica as a Partner in the firm’s Excess Trial Team. D’Avanzo has years of litigation experience representing Fortune 500 companies, as well as a unique legal perspective honed as a former C-Suite Executive in real estate, data privacy and investigations, cyber and compliance.

Before joining Coffey Modica, D’Avanzo was Chief Evangelist Officer at Traliant, a private equity-back human resources, compliance and ethics, and privacy e-learning provider; and prior to that, she served in a leadership role with the global real estate firm Cushman & Wakefield as Chief Ethics & Compliance Officer and Chief Privacy Officer. In this role, D’Avanzo spearheaded the inception of a global ethics and compliance program, as well as a global data privacy program focused on General Data Protection Regulation and the California Consumer Privacy Act.

She is a recognized thought leader in ethics and compliance and a sought-after speaker on Department of Justice changes, investigations, whistleblower programs, culture, compliance, data privacy, and ESG.

“We are pleased to welcome Jodi Ritter and Maria J. D’Avanzo to the Coffey Modica team. Both bring a variety of experiences handling complex client matters, resolving them with great satisfaction, that will bring increased value to the counsel our firm is able to provide,” said Founding Partner Michael W. Coffey.

Founded in 2021, Coffey Modica is one of America’s fastest growing defense litigation practices, operating eight (8) offices, including in New York City, White Plains, Buffalo and Commack, Long Island, and Jersey City, NJ, Darien, CT and King of Prussia, PA.